Refund policy
Returns & Refunds — Happy Hoosier Studio 26
We want you to love what you receive. If something isn't right, here's how we can help:
- Returns: We accept returns within 14 days of delivery. Items must be unused and in original packaging.
- How to return: Email us at [your email] with your order number and reason for return. We'll send you next steps.
- Refunds: Once we receive and inspect your return, refunds are processed within 5–7 business days to your original payment method.
- Damaged items: If your order arrives damaged, please email us a photo within 48 hours and we'll make it right.
- Gift orders: We're happy to offer store credit for gift returns
You can always contact us for any return question at happyhoosierstudio26@yahoo.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at happyhoosierstudio26@yahoo.com.